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Gartner Payer CAPS Recognition

Vee Healthtek Recognized in Gartner® 2024 Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions

Press Release

New York, NY

January 10, 2025

New York, NY, January 10, 2025 - Gartner, a global research and consulting firm, has recognized Vee Healthtek in its 2024 Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions. The report features vendors that promote digital advancement, data strategies, and process optimization through cutting-edge software and services. For payers, the guide serves as a valuable resource for identifying core administrative processing solutions (CAPS) that enhance operational agility for better financial and operational outcomes.

Gartner explains that “Manual reviews are time-consuming and expensive, bolstering the need for health plans to have a robust and intelligent CAPS system to accurately adjudicate claims, limit manual reviews and respond quickly to regulatory and plan-driven rule changes.” This message is a call to action for payers to invest in technology that facilitates swift adaptability to changing regulations. According to the market guide, professional services organizations such as Vee Healthtek offer key solutions for claims processing, claims adjudication, member management, billing and provider fee schedules, and more that allow payers to reduce manual intervention in order to optimize efficiency amid a quickly evolving industry.

Vee Healthtek’s claims management solution, highlighted in the report, combines the company’s comprehensive expertise in claims processing and adjudication with automation technology to provide best-in-class results to clients. Through comprehensive performance monitoring, data analytics, and workflow automation, Vee Healthtek enables payers to improve accuracy and mitigate risk. With a focus on innovation and value creation, the company delivers sustainable advancements for payers that reduce operational costs while increasing member and provider satisfaction.

“It is an honor to have been recognized in Gartner’s Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions,” Matt Michaels, CEO of Vee Healthtek, commented. “We are proud of our commitment to empowering healthcare organizations with advanced data insights, cutting-edge technologies, and tailored solutions that drive impact.”

This recognition adds to Gartner’s previous acknowledgments of Vee Healthtek in its market reports for payers and providers. In 2023, Vee Healthtek was named a Representative Prior Authorization Vendor in the U.S. Healthcare Payers and Providers: Collaborate to Build Intelligent, Seamless Prior Authorizations report. In 2016, Gartner included Vee Healthtek in its Key Customer Management BPO Service Providers in a Digitally Driven World guide.

Media Contact

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Senior Digital Marketing Specialist and Global CSR Lead

About Vee Healthtek

Vee Healthtek is a practitioner-led, technology-powered revenue cycle partner to healthcare providers, helping them turn rework into resilience. We engineer first-pass performance - work done right the first time, upstream, so denials are prevented rather than managed. We pioneered Open Accountability - making performance visible, aligning our success with our clients', and earning renewal through results rather than lock-in. Vee Healthtek exists to make the business of care - the revenue cycle - resilient, so clinicians can focus on care and patients progress with confidence.

Frequently Asked Questions

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